Cancellation Policy

Exhibitor Event Cancellations

  • All cancellations must be made in writing. Email is acceptable.
  • The deposit is non-refundable, no exceptions.
  • A refund (excluding deposit) will be granted up to 90 days prior to the start of an event.
  • Cancellations made 60 days prior to the event will be subject to 50% cancellation fee (excluding deposit).
  • Cancellations received 30 days or fewer before the event will not receive a refund.

Attendee Cancellations

  • All cancellations must be made in writing for approval from HealthPack. Email is acceptable.
  • Registration can be transferred to another individual from your company.
  • No refunds will be issued. If you are not able to attend or transfer your registration within your company, you will receive a credit for the following year’s conference.

To request a cancellation send an e-mail to or send a written request to:

One Parkview Plaza, Suite 800
Oakbrook Terrace, IL 60181
Attn: Barbara Ciulla














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